colliehauler
Mc Pherson KS USA
Senior Member
Joined: 01/27/2004
View Profile
|
mosseater wrote:Thanks for the therapy, however, I think you mis-diagnosed my malady. I'm not "feeling sorry" for myself, I have righteous indignation. Slight difference. If you think it's ok that this******goes on, fine. Keep accepting it and I'm sure the huckesters of the world will be more than happy to oblige by fleecing you. I, for one, would like to register a formal complaint and get the word out about stuff like this. That's how things get changed. If you've never been to a warranty meeting at a company that has lots of customer complaints, you can trust me, if they want to keep their customers, they tend to get panicky about fixing the problem. Squeaky wheel and all that rot.
Make no mistake, I will get it fixed. And I may even pay the piper to do it, but I will be heard. If we all did it, things would change. As we say down home, 'It ain't right'. I don't go around looking for things to complain about. They seem to come and find me. I am just trying to right a wrong done to thousands of RV'ers who spent hard-earned money. You are perfectly entitled to take all of life's little injustices lying down if you wish. Maybe you are one of the lucky ones who gets 30k or more miles out of a set of tires. Many have not. Who are you to disparage me for trying to get my money's worth? Bravo, well said.
|
chi6488
florida
Senior Member
Joined: 03/07/2008
View Profile
 Offline
|
If you have the means and confident that lippert is at fault then I would hire an engineer to give you an objective report if Lippert is at fault. Ask lippert for their report which I doubt they will have one.
If the report is in your favor I would then file a suit against lippert for the engineers report and repair cost. I would request "bad faith" amount to cover report cost or more under punitive damages.
2009 Jayco Eagle 324BHDS
2008 F250 King Ranch 4wd
2005 GLacier Bay 2670 Cat
 (5).JPG)
|
jf504mp
Indiana
Senior Member
Joined: 01/06/2007
View Profile
Offline
|
Bottom line is...you bought a product that is not living up to the price you paid for it. No one and I mean no one has the right to dump an inferior product on the market and then expect the consumer to make it right! That is just plain stupid and unaceptable in my book.
What if we all did our jobs that way?
I would get my ducks in a row and the next stop would be my State Attourney General.
|
targaboat
sulphur springs, tx, usa
Senior Member
Joined: 09/20/2004
View Profile
Offline
|
I never said lay down and do nothing. My message is to stop talking and get on with what ever you are going to do. By the way here is a Lippert recall:Lippert recall notice, could be more of then!
The best option is to not have bought the piece of junk in the first place. However, that is now impossible and assuming you like the unit, and extra 300 will probably fix the situation. Personally I would get on with the modifications and get a lawyer to send them a letter with a report of the problem areas and include the bill for the repairs, including all of the misc expenses including tires. Much of anything else will cost far more than the repairs.
Fly Boy
|
mosseater
Dillsburg, PA
Senior Member
Joined: 10/19/2007
View Profile
Offline
|
Quote:The best option is to not have bought the piece of junk in the first place. However, that is now impossible and assuming you like the unit, and extra 300 will probably fix the situation. Personally I would get on with the modifications and get a lawyer to send them a letter with a report of the problem areas and include the bill for the repairs, including all of the misc expenses including tires. Much of anything else will cost far more than the repairs.
I agree that inferior products should never be bought/sold, but it does happen. And when it does, the onus shouldn't be on the buyer to make it right. I know, Caveate emptor is alive and well, but realistically measuring and checking alignment is not only impractical for the average buyer, a sound product wouldn't require it. I think there can be a reasonable presumption that a "travel trailer" should be able to safely and effectively travel on the roads of this country without a rebuild or significant modification. Call me crazy.
The above sounds like good advice. I think I will check with the AG and see what they say, then get the write-up and repair from the alignment shop. I do have access to paid legal advice on such matters through my UAW contract at work and can get a letter written from a lawyer. I may just follow through with a request for tires and all other associated out-of-pocket expenditures. What have I got to lose? Go big or stay home.
Thinking back on the call I got yesterday, he was very dismissive and condescending with his attitude. Nothing I said made a dent in his presentation. He wasn't calling to talk, he was calling to inform. There was no discussion to be had. The determination had already been made. Especially irritating was the assertion that I was somehow wrong about my air pressure. I was either incompetent or lying about the simple act of maintaining proper air pressure! What would I have to gain in complaining about something so obviously simple to correct? The idea that I would waste my time trying to get them to pay for an alignment (that they claim isn't neccessary, BTW)by intentionally or negligently running low air pressure, is completely insane. I never even mentioned buying me new tires. In fact, I believe if I got the alignment straightened out now, I may still get decent life out of these tires before they're gone. That's the whole point. Maybe I should post the question "has anyone ever reduced tire wear by replacing their tires with 'better tires'?" and see if anyone here has fixed their problem with new tires. That is, after all, their solution to my problem. If that's a valid solution, somebody else surely must have eliminated their tire wear using the same method, right?
Stay tuned. Film at 11.
"It`s not important that you know all the answers, it`s only important to know where to get all the answers" Arone Kleamyck
"...An unarmed man can only flee from evil, and evil is not overcome by fleeing from it." Col. Jeff Cooper
Sunset Creek 298 BH
|
|
|
mobilefleet
ga
Senior Member
Joined: 10/09/2005
View Profile
Offline
|
underinflation will cause tire wear at both outside edges of your tires, so if all 4 were underinflated they would show this pattern. I would suspect bad tracking of the TT if the tires are feather edged in wear, pointing to an axle problem, or if they have various wear spots on them it would mean suspension bouncing around too much. I would like to see pics of your tires
|
Peg Leg
Anderson, IN
Senior Member
Joined: 06/20/2004
View Profile
Good Sam RV Club
|
Moss, I can tell you 1st hand you'll be happier and it will cost you less to just fix it yourself. The people most shops have to do repairs, are not any more qualified to fix the problem, than the people that caused the problem.
In my case I found that the nylon bushings in the spring eyes were not inserted correctly. This caused them to wear thru and resulted in some tire problems, thank goodness no other damage. I wanted to replace the bushings and pins with greasable ones. They had the bolts but only nylon bushings were available. I asked why you would grease a nylon bushing.
Any way I ended up special ordering oil-lite bushings which I still had to shorten and ream. I pressed them in with a C-clamp, reamed and greased. This is one repair that, with a shot of grease now and then, will out last the trailer. For about $300 in parts, I never worry about how well the repair was made.
KA9ATV
K2500 7.4 3.73
Michelin 245/70R19.5 XDS2 on Vision Type 81's
31' Dutchmen
Yamaha EF3000iSE
retired gadgetman
|
2inAlabama
Huntsville, AL
Full Member
Joined: 01/08/2008
View Profile
Offline
|
Mosseater,
Your story has me worried as I also have a Sunset Creek with Lippert frame. What measurements can I do to determine if my frame is straight? I don't have a tire wear problem yet, but my TT has only about 1500 miles on it. I would like to know of potential problems before they occur.
Thanks.
Just DH & DW
2007 Toyota Tundra Dbl Cab
2008 Sunset Creek 279RB, Prodigy Brake Control, Equalizer Hitch
|
Terrydactile
Bessemer, Alabama
Senior Member
Joined: 08/08/2008
View Profile
Offline
|
Mosseater wrote....
"has anyone ever reduced tire wear by replacing their tires with 'better tires'?" and see if anyone here has fixed their problem with new tires. That is, after all, their solution to my problem. If that's a valid solution, somebody else surely must have eliminated their tire wear using the same method, right?
Replacing tires to fix abnormal tire wear is the lamest thing i've ever heard. That's just plain bull hockey as you well know. He must think his customers are stupid when the fact is you obviously know more than the manufacturer in this case. Heck my wife knows better than that. I wonder if that Rock head at Lippert would replace the front tires on his car with new "better" tires if it was obviously out of alignment. Nobody in their right mind would do that. Its sad that we almost feel helpless in these situations. I mean, to get Lippert to help with this is proably going to require leagal action. Who can afford that these days. Not me. Too bad we're not neighbors, I'd help in repairing it.
Scott & Theresa Boyd
2 Daughters (Cassie & Brittany)
1 Dog (Ella)
'08 Keystone Passport 280BH
|
greenrvgreen
open road
Senior Member
Joined: 09/05/2007
View Profile
|
Moss--
I agree with the previous posters who say lie down and think this one through. While it is an outrage that the manufacturer would treat the definition of basic structural integrity as a relative issue, if $300 really does get it "better than new", I would let these guys have the last laugh and get the TT fixed on my own. And I would not waste $.10 calling any Attorneys General.
I think your ultimate point is well made: In this industry, unless you measure and verify it yourself, there's no basis to rely on ANYTHING.
Imagine if an automobile came with its axles a half-inch off center. Would there be any discussion? But the same standards of quality control and legal recourse just do not apply to the RV industry, AFAICT. Fix the TT, take the shot and keep moving. You bought the TT to go camping; the best revenge is to camp your asterisk off.
|
|
|
|
