tonkatoys wrote:
we have a GM mater card for many years and have paid it off monthly.
we recently had some work done but the job was not finished. i auth the person payment of lets say 1500.00 on a 3000.00 job in which the remainder would be paid upon completion.
will now we have not heard from him and i called the CC company to ask if i could block this person from submitting another charge for the remainder of the bill until i auth. it. they told me that they can not do that.
ok, than i said what if i just close the acct out. there answer really surprised me. they said that even on a closed acct. they still have to pay that person or anyone that we ever gave our card number to in the past that submits another bill and than they would help us to dispute it, WHATTTTTTT. i said are you kidding, my acct and now i have to fight with them to get my money back and if the bank doesn't like my answers in a dispute i am still liable for the money even if the work never gets done.
anyone ever hear of anything like this? Told her it sure sounds back wards, why not let the person doing the billing try to PROVE his case before any money exchanges hands instead of screwing the customer right off.
BANKS, unbelievable what they get away with.